
"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" for our performance, parenting, or appearance. We know that feedback is essential for healthy relatio...
Editore
Penguin Books
Formato
348 pagine
ISBN
9780670014668
Lingua
English
Caratteristiche
A colori, 348 pagine
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