A necessary end

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When Sheila Malory agrees to help out in one of Taviscombe's charity shops for a few weeks, her friend Rosemary warns her about the 'control freak' manager Desmond Barlow. Before long Sheila begins to get the measure of her fellow volunteers including the bossy strident Norma Stanley; no-nonsense and cheerful Jean; and Desmond's mousey and put-upon wife Wendy. It's clear there's a clash of persona...